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Scope

This Privacy Policy applies to indviq.com and related Indviq marketing and informational pages.

It covers information you voluntarily submit through website forms and other interactions covered by this website.

Indviq products and applications, including Indviq POS, may collect and process additional information required to provide their respective services. Those products may have separate privacy notices that apply to their own systems.

Information We Collect

Contact Forms

When you contact us through the website, we may collect:

Name
Email address
Message or inquiry details
Any other information you choose to provide

Careers

If you submit a job or collaboration application, we may collect information you provide, including:

Name
Contact details
Application information
Resume/CV
Other files or information you choose to submit

Website Usage

The website may use standard technical information and, where enabled, analytics or similar technologies to help us understand website usage, maintain security, and improve the website.

How We Use Information

We may use submitted information to:

Respond to inquiries
Respond to support or contact requests
Review and manage career applications
Operate, maintain, and improve the website
Communicate about Indviq products or services when you request or expect such communication
Protect the security and integrity of our website and systems
Comply with applicable legal obligations

We do not sell personal information.

Storage and Security

Information may be stored and processed using third-party service providers that support the operation of the website, such as hosting, database, email, file-storage, and security providers.

We use reasonable technical and organizational measures designed to protect information from unauthorized access, alteration, disclosure, or destruction.

Private files, such as resumes and other non-public uploads, are kept private and may be delivered through controlled or secure links when required.

Public marketing assets may be stored in publicly accessible storage where appropriate.

No method of electronic transmission or storage can be guaranteed to be completely secure.

Sharing

We may share information with service providers that help us operate and maintain the website, such as:

Hosting providers
Database providers
Email providers
File-storage providers
Security and analytics providers, where used

We may also disclose information:

When required by applicable law or legal process
To protect the rights, security, or property of Indviq, users, or others
When you specifically ask us to involve another person or organization

We do not sell personal information.

International Processing

Because Indviq products and services may be available internationally, information may be processed or stored in countries other than the country where you live.

Where required, appropriate safeguards will be used for international transfers and processing.

Data Retention

We retain submitted information only for as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate records, resolve disputes, enforce agreements, or comply with applicable legal obligations.

Retention periods may vary depending on the type and purpose of the information.

Your Rights

Depending on your location and applicable law, you may have rights relating to your personal information, which may include requesting:

Access to your personal information
Correction of inaccurate information
Deletion of information
Restriction of certain processing
Other rights provided by applicable law

You may request access to or deletion of a contact submission or career application by emailing:

support@indviq.com

We may need to verify your request before processing it.

Cookies and Similar Technologies

Indviq may use cookies or similar technologies that are necessary for website functionality, security, preferences, or analytics.

Where required by applicable law, appropriate consent or controls will be provided.

Third-Party Links

The website may contain links to third-party websites or services.

Indviq is not responsible for the privacy practices, content, or security of third-party websites. Their own privacy policies apply when you use those services.

Children's Privacy

The Indviq corporate website is not intentionally designed to collect personal information from children.

If you believe a child has provided personal information to us through the website, please contact us at support@indviq.com.

Changes to This Policy

We may update this Privacy Policy from time to time.

The version published on this page is the current version. The Last updated date above indicates when the policy was most recently revised.

Contact

For privacy-related questions or requests, contact:

Email: support@indviq.com

1b:Tf98,

Agreement

By accessing or using indviq.com, you agree to these Terms of Use. If you do not agree with these terms, please do not use the website.

The Website

This website presents the Indviq brand and its software products, services, and information.

Names such as Indviq POS refer to Indviq products and services and do not represent separate legal entities unless expressly stated in a written agreement.

Website content is provided for general informational purposes and may be updated, changed, or removed without notice.

Purchases, Subscriptions, and Licenses

The corporate website may provide information, pricing, download links, and links to product-specific purchasing systems.

Product pricing, availability, features, downloads, trials, subscriptions, and license terms may change.

Any purchase, subscription, license, or trial of an Indviq product is governed by the terms and conditions presented through the applicable product's checkout, store listing, license agreement, or account system.

Where a product has its own purchasing, subscription, payment, or licensing system, those terms apply to the relevant transaction.

Acceptable Use

You must not:

Attempt unauthorized access to private systems, accounts, databases, or administrative areas
Circumvent security or access controls
Interfere with the operation or security of the website
Introduce malicious code or harmful content
Abuse website forms or services
Scrape, redistribute, or misuse private download files or protected content
Use the website for unlawful purposes

We may restrict or suspend access to the website where reasonably necessary to protect the website, users, systems, or services.

Intellectual Property

Unless otherwise stated, the Indviq name, logos, website content, product names, graphics, software-related materials, and other original content presented on this website are owned by or used by Indviq and may not be copied, modified, distributed, or commercially exploited without appropriate authorization.

Third-party trademarks and materials remain the property of their respective owners.

Third-Party Services and Links

The website may link to third-party websites, payment providers, software stores, hosting services, or other services.

Those services are governed by their own terms and policies. Indviq is not responsible for the availability, content, security, or policies of third-party services.

Disclaimer

The website and its content are provided on an “as is” and “as available” basis.

We do not guarantee that:

The website will always be available or uninterrupted
All information will always be complete, accurate, or current
The website will be free from errors or security vulnerabilities

Product-specific warranties, service commitments, refund policies, and support terms, where applicable, are governed by the relevant product's own agreement or purchase terms.

Limitation of Liability

To the extent permitted by applicable law, Indviq will not be responsible for losses or damages arising solely from your use of or inability to use the corporate website.

Nothing in these Terms limits rights or protections that cannot legally be excluded or limited under applicable law.

Changes

We may update these Terms of Use from time to time.

The version published on this page is the current version, and the Last updated date above indicates when the terms were most recently revised.

Contact

Questions about these Terms of Use can be sent to:

Email: support@indviq.com

1c:Td09,

Scope

This Refund Policy applies to purchases of Indviq software products and services.

Indviq products may use different payment providers or payment methods. The applicable payment provider processes the transaction and, where applicable, the refund.

Standard Refund Period

Unless a product's specific checkout terms state otherwise or applicable law provides a greater right, eligible customers may request a refund within 14 days of the original purchase.

Refund Eligibility

Refund requests are reviewed according to the applicable product's terms and this Refund Policy.

A refund may be declined where:

The 14-day refund period has expired
The transaction is fraudulent or unauthorized
The purchase or refund request involves abuse of the refund process
The same purchase or license has previously been refunded
The license has been transferred, resold, or used in violation of the applicable license terms
The customer has materially violated the applicable product terms
The request is otherwise excluded by the applicable product's checkout or license terms

Where a refund is approved, the related license, subscription, or product access may be cancelled or deactivated.

Nothing in this policy limits any mandatory consumer rights provided by applicable law.

Subscriptions and Renewals

Cancellation of a subscription generally prevents future renewals but does not automatically result in a refund for a previously completed billing period.

Eligible refund requests must be submitted within the applicable refund period and according to the product's billing terms.

Refund Processing

Once an eligible refund is approved, the refund will be processed through the payment method used for the original transaction.

The time required for the refunded amount to appear in the customer's account may vary depending on the payment method, financial institution, and payment provider.

App Store and Google Play Purchases

Purchases made through the Apple App Store or Google Play are subject to the applicable store's purchase and refund procedures.

Refund requests for those transactions may need to be submitted through the relevant app store.

How to Request a Refund

For direct purchases, contact the support or billing channel provided for the relevant Indviq product.

If you are unsure where to submit your request, contact:

Email: support@indviq.com

Please include:

Product name
Order or transaction ID
Purchase email address
Purchase date
Reason for the refund request

Do not send passwords, full payment-card numbers, CVV codes, private keys, or other sensitive credentials by email.

Changes

We may update this Refund Policy from time to time.

The version published on this page is the current version and applies to Indviq product refund requests.

Contact

Questions about this Refund Policy can be sent to:

Email: support@indviq.com

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